Ready for electric? Why proper driver training is key to your EV fleet success - Part 1
Nov 21, 2023 · 7 min read · blog
The transportation industry is in the midst of a revolution as fleets transition from internal combustion engines to electric vehicles. For fleet managers, the benefits of electrification are clear - reduced emissions, lower fuel costs, and decreased maintenance. However, the transition to an electric fleet brings unique challenges that require comprehensive driver training to overcome. Without proper education and support for drivers, the full benefits of an electric fleet may never be realized.
For drivers accustomed to the familiar rumble of a diesel engine, the whisper-quiet operation of an electric vehicle can be disconcerting. The instant torque delivery and regenerative braking systems require retraining muscle memory and adjusting driving habits developed over years of experience. Charging logistics, range considerations and emergency response procedures are additional areas of education required for safe and efficient electric fleet operation.
Why switch to an electric fleet?
Transitioning to an electric fleet provides significant cost savings and environmental benefits. Electric vehicles are more efficient than gas-powered vehicles, using electricity instead of oil for fuel. This results in lower fuel costs and reduced emissions.
- Cost savings: The total cost of ownership for EVs is lower than that of comparable gas-powered vehicles. EVs have fewer moving parts so they tend to require less maintenance; what's more, the electricity to charge EVs is cheaper than gas, and electricity prices are more stable than highly volatile oil prices.
- Environmental benefits: EVs produce zero direct emissions, so they are better for the environment. They do not emit any pollutants like carbon monoxide, nitrogen oxides or particulate matter, so EVs can reduce greenhouse gas emissions by up to 70% compared to gas-powered vehicles. They are also quieter, reducing noise pollution.
For businesses, adopting EVs demonstrates a commitment to sustainability and environmental responsibility. This can enhance a company's brand and reputation, appealing to eco-conscious customers and employees. Government incentives like tax rebates and credits can also make the transition to an electric fleet more affordable.
With lower costs, a smaller environmental footprint, and reputational benefits, transitioning to an electric fleet is a strategic decision that benefits both the bottom line and the planet - but making the switch to an electric fleet comes with its challenges.
Common challenges among drivers when switching to EVs
Without proper driver training, companies face several challenges that can hinder the adoption and optimal use of EVs.
- Range anxiety: Many drivers experience anxiety about an EV's range on a single charge. While EV ranges continue to improve, drivers must understand how to maximize range through efficient driving techniques and route planning. Targeted education on actual EV ranges and how to leverage charging infrastructures can help alleviate these concerns.
- Different driving experience: EVs drive differently than internal combustion vehicles. They have instant torque, regenerative braking, and a single-speed transmission. Drivers need time to get accustomed to these differences and understand how to operate the vehicle for optimal efficiency and performance. Hands-on training and mentorship programs where experienced EV drivers coach new ones are particularly helpful.
- Charging challenges: Learning how to properly charge an EV, especially for overnight or DC fast charging, takes guidance. Drivers must understand charging levels, connectors, charging networks and payment methods. They need to know how to read the vehicle's charging status to avoid under- or over-charging. With the right knowledge and experience, charging an EV can become second nature.
Transitioning to an EV fleet requires a learning curve for all stakeholders. Beyond overcoming common challenges, comprehensive driver training is also crucial to accelerate adoption, maximize the benefits of electrification and ensure the success of EV programs.
Why EV driver training is crucial for successful fleet electrification
Proper training for drivers of electric vehicles is essential for the success of any electric fleet. Without adequate education on the unique aspects of EV operation and maintenance, drivers may face difficulties maximizing vehicle range, ensuring safe charging, and identifying potential issues.
- Maximizing vehicle range: EV driving requires an adapted skill set that differs from traditional internal combustion engine vehicles. Drivers must learn specific techniques to maximize the efficiency and range of the EV’s battery, such as avoiding rapid accelerations and heavy braking which reduce range. They must also understand how to properly charge the vehicle to avoid overcharging the battery and ensure it is fully replenished for maximum daily range.
- Safe charging: In addition to maximizing range, EV driver training is necessary to guarantee safe charging and operation. Drivers need to comprehend the types of chargers available and how to safely connect the vehicle to charge. They must also recognize how to assess if a charger is functioning properly before initiating a charge. Proper training on emergency procedures in the event of a thermal runaway or battery fire is essential for driver and vehicle safety.
- Identifying potential issues: Routine maintenance and service of EVs also differs greatly from traditional vehicles. Drivers should understand how and when to check crucial components like the battery, charging equipment, and thermal management system. They need to be able to identify when the vehicle may require service from indicators like reduced range, abnormal sounds, warning lights, and error messages. With the high voltage components in EVs, it is critical that only properly trained individuals service the vehicles.
EV driver training is well worth the investment for any organization adopting electric vehicles with a wide range of advantages for fleet managers, drivers and passengers alike - so let's discuss these in more detail.
The potential results of a comprehensive driver training program for EVs
Proper EV driver training programs can yield numerous benefits for organizations:
- Higher vehicle uptime through early identification of potential issues and more frequent service. Well-informed drivers will spot warning signs earlier and schedule maintenance appropriately to avoid breakdowns.
- Lower operating costs due to optimized charging and a more eco-friendly driving style that extends battery life. Proper charging habits and avoiding extreme acceleration will reduce energy consumption.
- Improved fleet safety through familiarity with high-voltage components and emergency procedures. Training on safely connecting chargers and responding to thermal runaway incidents can mitigate risk.
- A better experience for drivers and passengers through better range predictions, smoother driving, and familiarity with new features. Confident drivers will enjoy their EVs more and pass that along to occupants.
- Increased driver retention by addressing range anxiety and other concerns that come with switching to EVs. Training drivers and making the transition easier can boost morale and loyalty.
In conclusion, comprehensive EV driver training programs are crucial to fully leverage the benefits of electric fleet adoption and overcome potential challenges. Proper education ensures drivers maximize vehicle range, charge EVs safely and efficiently, identify potential issues early, and adapt to the unique aspects of driving electric vehicles. With trained drivers, organizations can achieve higher vehicle uptime, lower operating costs, improved fleet safety, a better experience for all stakeholders, and increased driver retention. Making the transition to electric vehicles a positive one for drivers through targeted training will ultimately determine the success of an organization's electric fleet goals.
If you are interested in more practical details on how you can create the most fitting timeline, cover the key topics, and further support your drivers throughout fleet electrification, make sure to read the second part of this blog series here.